Case study
Questionnaire builder
Our organisation has successfully developed an internal product designed to streamline health tracking for individuals in the UK, employing a sophisticated Personal Health Records system integrated within a hospital trust. To enhance our product, we are introducing a robust module focused on creating and distributing questionnaires, accompanied by comprehensive statistical insights derived from patient submissions.
Client
Cheshire and Merseyside NHS Foundation
Role
Senior UX/UI Designer | Mindwave
Responsibilities
User research, User flows, Visual design
Duration
2020 - 2021
The challenge
While we've implemented questionnaire sharing in previous projects, this endeavour presents unique challenges.
The new module must be exceptionally modular, user-friendly, and adaptable to seamlessly interact with other components within the product.
It must also encompass a wide array of potential questionnaire formats.
The approach
To address this multifaceted challenge, the first step involved identifying the various roles and their corresponding responsibilities within the platform:
In navigating this project, I followed:
User Research
User Flow
Visual Design
Key point to address
Scoring for each question
Flexibility in interchangeable question orders
Overview of all questions in a single view
User-friendly preview feature
Support for conditional questions
Question types required
Multiple-choice questions
Statements
Picture-choice questions
Yes/No questions
Rating scales
Likert scales
Dropdown selections
Sections
Opening statements
Closing statements
User flows
The solution
The user flow marks a significant milestone for our team, serving as compelling evidence that we are well-equipped to visually develop a comprehensive appointment system. We meticulously mapped out all potential scenarios, both positive and negative, on the Miro board, ensuring a clear and detailed representation of our project.
One-click access to all questions
Effortlessly navigate through a variety of question types, including Multiple Choice, Statement, Picture Choice, Yes/No, Rating, Likert, and Dropdown. Sections, along with opening and closing statements, are seamlessly integrated for improved organisation.
Organised in cards
Every card features an icon, question name, and a concise description. For each active card, options for duplicating, adjusting settings, and deleting are available.
Conditional question
For added functionality, each question type can be configured with a conditional question. For dropdowns, individual options can be linked to specific conditional questions.
Sections for better grouping
Easily identify the beginning and end of each section. Sections are implemented for efficient organization and easy access to various questions.
Contact
Let’s talk or have a coffee
Email
vasou20@gmail.com
LinkedIn
linkedin.com/in/vasou20/
Phone
+91 95971 86186
Instagram
instagram.com/vasudsign/